Legal

Privacy Policy

Last updated: 6 May 2026

This Privacy Policy explains how Mireo Media (“ Mireo Media”, “we”, “us”) collects, uses, stores, and shares personal data when you visit our website or communicate with us about services. Our office is at 8 Hill Street, Surry Hills, NSW 2010, Australia.

1. Data controller

The controller responsible for personal data described here is Mireo Media. For privacy questions contact [email protected] .

2. What we collect

Depending on how you interact with us, we may process:

  • Contact and account data — name, work email, phone number, company, role, and message content you send via forms or email.
  • Technical and usage data — IP address, device and browser type, general location derived from IP, pages viewed, referring URLs, and timestamps.
  • Marketing preferences — subscription choices where you opt in or out of updates.
  • Client project data — if you become a client, we process information needed to deliver campaigns under contract (for example ad account identifiers, creative assets, and performance reports). That processing is described in your agreement and statements of work.

3. How we use personal data

We use data to:

  • Respond to enquiries and send administrative messages.
  • Operate, secure, and improve our website.
  • Analyse aggregated traffic to understand what content is useful.
  • Send marketing communications where you have consented or where soft opt-in applies under local law.
  • Perform contracts, comply with law, and establish or defend legal claims.

4. Legal bases (where GDPR or similar applies)

We rely on legitimate interests (running our business, website security, and proportionate marketing), contract (services you request), consent (non-essential cookies or marketing where required), and legal obligation where applicable.

5. Cookies and similar technologies

We may use cookies or local storage for essential site function, preferences, and analytics. You can control cookies through your browser settings. If we use non-essential cookies that require consent in your region, we will surface a choice before they are set.

6. Sharing

We share data with service providers who host our site, deliver email, or provide analytics, under contracts that require them to protect information. We may disclose data if required by law or to protect rights, safety, and security. If Mireo Media is involved in a merger or asset sale, data may transfer subject to appropriate safeguards and notice where required.

7. International transfers

Your data may be processed in Singapore and other countries where we or our suppliers operate. Where required, we use appropriate safeguards such as standard contractual clauses or equivalent mechanisms.

8. Retention

We keep information only as long as needed for the purposes above, including resolving disputes and meeting legal, accounting, or reporting requirements. Enquiry records are typically kept for a limited period unless a relationship continues. Retention periods may be longer where law requires.

9. Security

We implement technical and organisational measures appropriate to the risk, including access controls and encryption in transit where supported. No method of transmission over the internet is completely secure.

10. Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing, and to data portability. You may withdraw consent where processing is consent-based. You may lodge a complaint with a supervisory authority. To exercise rights, email [email protected] . We may need to verify your request.

11. Children

Our services and site are directed to businesses and adults. We do not knowingly collect personal data from children. If you believe a child has provided data, contact us and we will take appropriate steps to delete it.

12. Links

Our site may link to third-party websites. Their privacy practices are governed by their own policies.

13. Changes

We may update this Privacy Policy from time to time. The “Last updated” date will change when we do. Material changes may be communicated through the site or by email where appropriate.